Privacy Policy

Sincerely Isyss ("we," "us") respects your privacy. This policy explains what we collect on sincerelyisyss.com (the "Site"), why, and the choices you have.

What we collect

• Account information, when you create a free account: your name, email address, and a password (stored only as a secure hash). Optionally, a birthday, avatar photo, and shipping addresses you choose to save.
• Purchase information, items bought, order totals, and the shipping details you provide at checkout. We never see or store your full card number: payments are processed by Square (and, for pay-over-time options, Stripe or their partners Klarna, Affirm, and Afterpay), who handle your payment details under their own privacy policies. If you save a card for later, it is stored by Square, we keep only a reference token.
• Email list, your address and name if you subscribe to site updates, create an account with the email option checked, or were on our list from a previous website.
• Usage data, standard analytics via Google Analytics (pages visited, approximate location, device type). Analytics data is aggregated and does not identify you personally to us.
• Sign-in with Google, if you use it, Google shares your name and verified email so we can create or link your account. We receive no other Google data.

How we use it

• Fulfill and ship orders.
• Provide account features: saved favorites, order history, and access to any content tied to your account.
• Send site emails (new posts, new arrivals, updates) if you opted in, every marketing email includes a working unsubscribe link, and unsubscribing takes effect immediately.
• Send transactional emails you can't opt out of while using the Site (password resets, order confirmations).
• Understand what visitors enjoy so we can improve the Site.

What we never do

We do not sell, rent, or trade your personal information. We do not share your data with anyone except the service providers required to run the Site (payment processing, hosting, database, image/file storage, email delivery, and analytics), each bound to use it only to provide their service to us.

Cookies

We use a small number of cookies: a session cookie to keep you signed in, and Google Analytics cookies for anonymous usage measurement. We don't run third-party advertising cookies.

Your choices

• Unsubscribe from marketing email anytime via the link in any message.
• Update or delete saved addresses and cards from your account page.
• Account deletion, email us and we'll remove your account and associated personal data, except records we must keep (completed order history for tax and accounting purposes).

Data retention & security

Account data is kept while your account is active. Order records are retained as required for accounting. Passwords are hashed, connections are encrypted (HTTPS), and access to customer data is limited to what running the Site requires.

Children

The Site is not directed to children under 13, and we don't knowingly collect their information.

Changes & contact

We may update this policy as the Site evolves; the date above reflects the latest revision. Questions or requests: sincerely_isyss@yahoo.com.